Privacy Policy
How TD Electrical collects, uses, and protects your personal information.
TD Electrical is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or engage our services. By using our services, you agree to the practices described here.
Information We Collect
We collect information you provide when you contact us or use our services, including when you fill in a contact or booking form, call or email to request a quote, or correspond via email, phone, or social media.
This may include your name, phone number, email address, property address, and details about the work required. We may also automatically collect certain technical information when you visit our website, such as your IP address and browser type.
How We Use Your Information
We use your information to respond to enquiries and provide quotes, schedule and deliver electrical services, send invoices and manage payments, comply with Victorian electrical licensing and safety regulations, and improve our website and services.
We will not use your information for any purpose incompatible with why it was collected, and will not send unsolicited marketing without your explicit consent.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in our operations and are bound to keep it confidential, or where required by law or regulatory authority.
Data Storage and Security
Your information is stored securely using industry-standard practices. We retain it only for as long as necessary job records may be kept for up to 7 years for legal and warranty purposes.
Your Rights
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. Contact us at [email protected] and we will respond within 30 days. If unsatisfied, you may contact the OAIC at oaic.gov.au.
Cookies and Analytics
Our website may use cookies to improve user experience and analyse traffic. We may use analytics tools such as Google Analytics which collect anonymised data subject to their own privacy policies. You can control cookies through your browser settings.
Contact Us
Questions about this policy? Reach out to us directly.
- TD Electrical
- Phone: 0428 689 916
- Email: [email protected]
- Melbourne's South East, Victoria, Australia
Have questions? We're happy to help.